ReachOut Wireless: I paid my minutes and they gave me a confirmati...
A ReachOut Wireless customer review by GetHuman user ~Baltazar montajes Jr from November 16th, 2017
Background on ~Baltazar montajes Jr's case
GetHuman: ~Baltazar montajes Jr - can you tell our other ReachOut Wireless customers when your case took place?
~Baltazar montajes Jr: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Baltazar montajes Jr a list of common ReachOut Wireless problems)
~Baltazar montajes Jr: "Service problem" was why I was trying to call.
~Baltazar montajes Jr's review of ReachOut Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Baltazar montajes Jr: I paid my minutes and they gave me a confirmation and yet the minutes were not added since *-* days now.
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~Baltazar montajes Jr: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Baltazar montajes Jr: I'd give them a two out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~Baltazar montajes Jr: For that I would say one out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~Baltazar montajes Jr: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Baltazar montajes Jr taken from his ReachOut Wireless customer service problem that occurred on November 15th, 2017.