ReachOut Wireless: My name is Richard e Boda,I was treated Poorly...
A ReachOut Wireless customer review by GetHuman user ~Richard Boda from November 21st, 2017
Background on ~Richard Boda's case
GetHuman: ~Richard Boda - can you tell our other ReachOut Wireless customers when your case took place?
~Richard Boda: Yeah. It was afternoon, on November 12th.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Richard Boda a list of common ReachOut Wireless problems)
~Richard Boda: "Service problem" was why I was trying to call.
~Richard Boda's review of ReachOut Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Richard Boda: My name is Richard e Boda,I was treated Poorly earlier I let my wife use the phone her's is not working properly,waited ** minutes then hanged up on,I am being threaten to be cut off services.***-***-**** please call back.* minutes left?
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~Richard Boda: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Richard Boda: I'd give them a one out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~Richard Boda: For that I would say two out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~Richard Boda: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Richard Boda taken from his ReachOut Wireless customer service problem that occurred on November 12th, 2017.