Reader's Digest: Called to change my subscription to Large Print...
A Reader's Digest customer review by GetHuman user ~Anonymous from November 17th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Reader's Digest customers when your case took place?
~Anonymous: Sure. It was afternoon, on November 9th.
GetHuman: Did you reach out to Reader's Digest, and if so, how?
GetHuman: And which of these common Reader's Digest customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Reader's Digest problems)
~Anonymous: "Update Account Info" was why I was trying to call.
~Anonymous's review of Reader's Digest customer service
GetHuman: So how would you sum up your experience for GetHuman's Reader's Digest customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Called to change my subscription to Large Print and did not have to wait at all. I am very satisfied with the service.
GetHuman: Let's quantify your experience contacting Reader's Digest. On a scale of 1 to 5, how easy is it go get help on a Reader's Digest problem?
~Anonymous: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a four out of five on communication.
GetHuman: And what about Reader's Digest's ability to quickly and effectively address your problem?
~Anonymous: For that I would say three out of five.
GetHuman: And finally- any advice for other Reader's Digest customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Reader's Digest to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Reader's Digest customer service problem that occurred on November 9th, 2017.