Reader's Digest: I wish they had an "undecided" box to check on...

A Reader's Digest customer review by GetHuman user ~Naninsa from November 23rd, 2017

Background on ~Naninsa's case

GetHuman: ~Naninsa - can you tell our other Reader's Digest customers when your case took place?
~Naninsa: Yeah. It was afternoon, on November 19th.
GetHuman: Did you reach out to Reader's Digest, and if so, how?
~Naninsa: I used the 877-732-4438 number I found for on the GetHuman Reader's Digest customer phone number page I was on: Reader's Digest Customer Service Phone Number
GetHuman: And which of these common Reader's Digest customer issues best describes the reason you wanted to talk to them?
(Shows ~Naninsa a list of common Reader's Digest problems)
~Naninsa: "Refund a Charge" was why I was trying to call.

~Naninsa's review of Reader's Digest customer service

GetHuman: So how would you sum up your experience for GetHuman's Reader's Digest customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Naninsa: I wish they had an "undecided" box to check on here, that's the best I can say 'til they call me back since all I could do was leave a message about my issue. Keep you posted.
GetHuman: Let's quantify your experience contacting Reader's Digest. On a scale of 1 to 5, how easy is it go get help on a Reader's Digest problem?
~Naninsa: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Naninsa: I'd give them a five out of five on communication.
GetHuman: And what about Reader's Digest's ability to quickly and effectively address your problem?
~Naninsa: For that I would say five out of five.
GetHuman: And finally- any advice for other Reader's Digest customers?
~Naninsa: Call them early in the day or late. Don't forget any personal or account information you might need for Reader's Digest to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Naninsa taken from his Reader's Digest customer service problem that occurred on November 19th, 2017.

Reader's Digest

4.88 of 5 stars | 55 reviews

~Naninsa's Reader's Digest Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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