Reader's Digest: automated answers, but it gave me the answer to...
A Reader's Digest customer review by GetHuman user ~virginia girl from November 13th, 2017
Background on ~virginia girl's case
GetHuman: ~virginia girl - can you tell our other Reader's Digest customers when your case took place?
~virginia girl: Yes I can. It was afternoon, on November 10th.
GetHuman: Did you reach out to Reader's Digest, and if so, how?
GetHuman: And which of these common Reader's Digest customer issues best describes the reason you wanted to talk to them?
(Shows ~virginia girl a list of common Reader's Digest problems)
~virginia girl: "Return an Order" was why I was trying to call.
~virginia girl's review of Reader's Digest customer service
GetHuman: So how would you sum up your experience for GetHuman's Reader's Digest customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~virginia girl: automated answers, but it gave me the answer to question I had. Just wish they would get ducks in a row and stop sending me balance due statements!!! Paid in August & still being billed.
GetHuman: Let's quantify your experience contacting Reader's Digest. On a scale of 1 to 5, how easy is it go get help on a Reader's Digest problem?
~virginia girl: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~virginia girl: I'd give them a five out of five on communication.
GetHuman: And what about Reader's Digest's ability to quickly and effectively address your problem?
~virginia girl: For that I would say five out of five.
GetHuman: And finally- any advice for other Reader's Digest customers?
~virginia girl: Call them early in the day or late. Don't forget any personal or account information you might need for Reader's Digest to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~virginia girl taken from his Reader's Digest customer service problem that occurred on November 10th, 2017.