Reader's Digest: tried the *** number and waited ** minutes (ter...
A Reader's Digest customer review by GetHuman user ~judybee from November 23rd, 2017
Background on ~judybee's case
GetHuman: ~judybee - can you tell our other Reader's Digest customers when your case took place?
~judybee: Yes I can. It was morning, on November 21st.
GetHuman: Did you reach out to Reader's Digest, and if so, how?
GetHuman: And which of these common Reader's Digest customer issues best describes the reason you wanted to talk to them?
(Shows ~judybee a list of common Reader's Digest problems)
~judybee: "Return an Order" was why I was trying to call.
~judybee's review of Reader's Digest customer service
GetHuman: So how would you sum up your experience for GetHuman's Reader's Digest customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~judybee: tried the *** number and waited ** minutes (terrible hold music). Tried the *** number an got a really fast and courteous response
GetHuman: Let's quantify your experience contacting Reader's Digest. On a scale of 1 to 5, how easy is it go get help on a Reader's Digest problem?
~judybee: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~judybee: I'd give them a three out of five on communication.
GetHuman: And what about Reader's Digest's ability to quickly and effectively address your problem?
~judybee: For that I would say four out of five.
GetHuman: And finally- any advice for other Reader's Digest customers?
~judybee: Call them early in the day or late. Don't forget any personal or account information you might need for Reader's Digest to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~judybee taken from his Reader's Digest customer service problem that occurred on November 21st, 2017.