For years I rented through redbox, my nephew lo...
A Redbox customer review by GetHuman user ~I hate redbox from November 19th, 2017
Background on ~I hate redbox's case
GetHuman: ~I hate redbox - can you tell our other Redbox customers when your case took place?
~I hate redbox: Sure. It was evening, on November 14th.
GetHuman: Did you reach out to Redbox, and if so, how?
GetHuman: And which of these common Redbox customer issues best describes the reason you wanted to talk to them?
(Shows ~I hate redbox a list of common Redbox problems)
~I hate redbox: "Returns" was why I was trying to contact.
~I hate redbox's review of Redbox customer service
GetHuman: So how would you sum up your experience for GetHuman's Redbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I hate redbox: For years I rented through redbox, my nephew lost a movie and they say they understand... MMM no you don't you misserable idiot. First I receive people that barely speak english and then I received a bubble head that spins my words around saying I was the one who lost the frigging movie. How come they are charging $**.** for a movie and sell the movie for *.**??? Really?? Netflix will see me and keep my business in hand I rather pay them than to pay for something I don't have, know for sure I won't loose the movie and won't be charged for something that I haven't seen. ***** you REDBOX!!!!!!!!!
GetHuman: Let's quantify your experience contacting Redbox. On a scale of 1 to 5, how easy is it go get help on a Redbox problem?
~I hate redbox: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I hate redbox: I'd give them a five out of five on communication.
GetHuman: And what about Redbox's ability to quickly and effectively address your problem?
~I hate redbox: For that I would say four out of five.
GetHuman: And finally- any advice for other Redbox customers?
~I hate redbox: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Redbox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I hate redbox taken from his Redbox customer service problem that occurred on November 14th, 2017.