Regions Bank: Sara Magnusson Assistant Vice President at...
A Regions Bank customer review by GetHuman user GetHuman-18250 from November 24th, 2017
Background on GetHuman-18250's case
GetHuman: GetHuman-18250 - can you tell our other Regions Bank customers when your case took place?
GetHuman-18250: Yes I can. It was late at night, on November 15th.
GetHuman: Did you reach out to Regions Bank, and if so, how?
GetHuman: And which of these common Regions Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-18250 a list of common Regions Bank problems)
GetHuman-18250: "Reduce my interest rate" was why I was trying to call.
GetHuman-18250's review of Regions Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Regions Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-18250: Sara Magnusson Assistant Vice President at **** jimmy lee smith pkwy Hiram Ga is a very rude person and has very little public relation skills. I never in my life was treated so bad at any bank I'v had a acc with y'all for ** years with Regions and never had any problem with a sole that worked there. Please take a look a your employee!She does not need to be dealing with your customers!
GetHuman: Let's quantify your experience contacting Regions Bank. On a scale of 1 to 5, how easy is it go get help on a Regions Bank problem?
GetHuman-18250: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-18250: I'd give them a one out of five on communication.
GetHuman: And what about Regions Bank's ability to quickly and effectively address your problem?
GetHuman-18250: For that I would say one out of five.
GetHuman: And finally- any advice for other Regions Bank customers?
GetHuman-18250: Call them early in the day or late. Don't forget any personal or account information you might need for Regions Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-18250 taken from his Regions Bank customer service problem that occurred on November 15th, 2017.