Regions Bank: Was directed by Drake Regions on calling...

A Regions Bank customer review by GetHuman user GetHuman-106119 from November 16th, 2017

Background on GetHuman-106119's case

GetHuman: GetHuman-106119 - can you tell our other Regions Bank customers when your case took place?
GetHuman-106119: Yes. It was morning, on November 7th.
GetHuman: Did you reach out to Regions Bank, and if so, how?
GetHuman-106119: I used the 800-734-4667 number I found for on the GetHuman Regions Bank customer phone number page I was on: Regions Bank Customer Service Phone Number
GetHuman: And which of these common Regions Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-106119 a list of common Regions Bank problems)
GetHuman-106119: "Question" was why I was trying to call.

GetHuman-106119's review of Regions Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's Regions Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-106119: Was directed by Drake Regions on calling *-*** Regions. Went through the choices and all I got was morgages or loans info.
GetHuman: Let's quantify your experience contacting Regions Bank. On a scale of 1 to 5, how easy is it go get help on a Regions Bank problem?
GetHuman-106119: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-106119: I'd give them a one out of five on communication.
GetHuman: And what about Regions Bank's ability to quickly and effectively address your problem?
GetHuman-106119: For that I would say one out of five.
GetHuman: And finally- any advice for other Regions Bank customers?
GetHuman-106119: Call them early in the day or late. Don't forget any personal or account information you might need for Regions Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-106119 taken from his Regions Bank customer service problem that occurred on November 7th, 2017.

Regions Bank

1.43 of 5 stars | 60 reviews

GetHuman-106119's Regions Bank Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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