Complaint for Restaurant.com
A Restaurant.com customer review by GetHuman user GetHuman-sftroll from December 8th, 2017
Background on GetHuman-sftroll's case
GetHuman: GetHuman-sftroll - can you tell our other Restaurant.com customers when your case took place?
GetHuman-sftroll: Yes I can. It was morning, on December 7th.
GetHuman: Did you reach out to Restaurant.com, and if so, how?
GetHuman: And which of these common Restaurant.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-sftroll a list of common Restaurant.com problems)
GetHuman-sftroll: "Cancel service" was why I was trying to call.
GetHuman-sftroll's review of Restaurant.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Restaurant.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-sftroll: Complaint for Restaurant.com
GetHuman: Can you tell the rest of us a bit more from what happened on 12/07/17?
GetHuman-sftroll: The View, Bastrop, Texas said your coupon for their restaurant was a scam. They have never contacted you and did not agree to be on your website. I spoke with the owners, Patrick and Kevin. Please reimburse me for what I paid for this coupon.
GetHuman: Let's quantify your experience contacting Restaurant.com. On a scale of 1 to 5, how easy is it go get help on a Restaurant.com problem?
GetHuman-sftroll: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-sftroll: I'd give them a two out of five on communication.
GetHuman: And what about Restaurant.com's ability to quickly and effectively address your problem?
GetHuman-sftroll: For that I would say five out of five.
GetHuman: And finally- any advice for other Restaurant.com customers?
GetHuman-sftroll: Call them early in the day or late. Don't forget any personal or account information you might need for Restaurant.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-sftroll taken from his Restaurant.com customer service problem that occurred on December 7th, 2017.