Restava.com: DO NOT BUY A MATTRESS FROM THIS COMPANY. THEY C...
A Restava.com customer review by GetHuman user ~UNHAPPYWITHRESTAVA from November 22nd, 2017
Background on ~UNHAPPYWITHRESTAVA's case
GetHuman: ~UNHAPPYWITHRESTAVA - can you tell our other Restava.com customers when your case took place?
~UNHAPPYWITHRESTAVA: Sure. It was morning, on November 20th.
GetHuman: Did you reach out to Restava.com, and if so, how?
GetHuman: And which of these common Restava.com customer issues best describes the reason you wanted to talk to them?
(Shows ~UNHAPPYWITHRESTAVA a list of common Restava.com problems)
~UNHAPPYWITHRESTAVA: "Returns" was why I was trying to call.
~UNHAPPYWITHRESTAVA's review of Restava.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Restava.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~UNHAPPYWITHRESTAVA: DO NOT BUY A MATTRESS FROM THIS COMPANY. THEY CHARGE YOUR CREDIT CARD IMMEDIATELY, CHARGE YOU $*** FOR WHITE GLOVE DELIVERY FROM A SERVICE THAT NEVER SHOWS UP... NOR WILL RETURN YOUR CALL. THEY ARE A TERRIBLE COMPANY, PERIOD. SPEND YOUR TWO OR THREE THOUSAND DOLLARS ELSEWHERE.
GetHuman: Let's quantify your experience contacting Restava.com. On a scale of 1 to 5, how easy is it go get help on a Restava.com problem?
~UNHAPPYWITHRESTAVA: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~UNHAPPYWITHRESTAVA: I'd give them a one out of five on communication.
GetHuman: And what about Restava.com's ability to quickly and effectively address your problem?
~UNHAPPYWITHRESTAVA: For that I would say one out of five.
GetHuman: And finally- any advice for other Restava.com customers?
~UNHAPPYWITHRESTAVA: Call them early in the day or late. Don't forget any personal or account information you might need for Restava.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~UNHAPPYWITHRESTAVA taken from his Restava.com customer service problem that occurred on November 20th, 2017.
Restava.com
1.00 of 5 stars | 6 reviews
~UNHAPPYWITHRESTAVA's Restava.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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