I was trying to determine the origin of an AVID...

A customer review by GetHuman user GetHuman-235349 from November 10th, 2017

Background on GetHuman-235349's case

GetHuman: GetHuman-235349 - can you tell our other customers when your case took place?
GetHuman-235349: Yes. It was evening, on November 1st.
GetHuman: Did you reach out to, and if so, how?
GetHuman-235349: I used the 800-786-4751 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-235349 a list of common problems)
GetHuman-235349: "Returns" was why I was trying to call.

GetHuman-235349's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-235349: I was trying to determine the origin of an AVID chip sent to Revival Animal... They were a big help even if they could not locate the end user to inserted the chip. They tried and that gets an A for effort!
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
GetHuman-235349: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-235349: I'd give them a four out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
GetHuman-235349: For that I would say five out of five.
GetHuman: And finally- any advice for other customers?
GetHuman-235349: Call them early in the day or late. Don't forget any personal or account information you might need for to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-235349 taken from his customer service problem that occurred on November 1st, 2017.

5.00 of 5 stars | 1 reviews

GetHuman-235349's Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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