Revlon: Frost and glow
A Revlon customer review by GetHuman user GetHuman-cstratl from November 30th, 2017
Background on GetHuman-cstratl's case
GetHuman: GetHuman-cstratl - can you tell our other Revlon customers when your case took place?
GetHuman-cstratl: Sure. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Revlon, and if so, how?
GetHuman: And which of these common Revlon customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-cstratl a list of common Revlon problems)
GetHuman-cstratl: "Returns" was why I was trying to call.
GetHuman-cstratl's review of Revlon customer service
GetHuman: So how would you sum up your experience for GetHuman's Revlon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-cstratl: Frost and glow
GetHuman: Can you tell the rest of us a bit more from what happened on 11/25/17?
GetHuman-cstratl: I was a big fan of the discontinued Frost and Glow for black hair. The other options are too light
GetHuman: Let's quantify your experience contacting Revlon. On a scale of 1 to 5, how easy is it go get help on a Revlon problem?
GetHuman-cstratl: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-cstratl: I'd give them a one out of five on communication.
GetHuman: And what about Revlon's ability to quickly and effectively address your problem?
GetHuman-cstratl: For that I would say one out of five.
GetHuman: And finally- any advice for other Revlon customers?
GetHuman-cstratl: Call them early in the day or late. Don't forget any personal or account information you might need for Revlon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-cstratl taken from his Revlon customer service problem that occurred on November 25th, 2017.
Revlon
-1.00 of 5 stars | 63 reviews
GetHuman-cstratl's Revlon Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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