Rheem Heating & Cooling: Sent many msgs re $*K* new central AC doesnt wo...
A Rheem Heating & Cooling customer review by GetHuman user ~Myhousefeelslikerainforest50 from November 23rd, 2017
Background on ~Myhousefeelslikerainforest50's case
GetHuman: ~Myhousefeelslikerainforest50 - can you tell our other Rheem Heating & Cooling customers when your case took place?
~Myhousefeelslikerainforest50: Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Rheem Heating & Cooling, and if so, how?
GetHuman: And which of these common Rheem Heating & Cooling customer issues best describes the reason you wanted to talk to them?
(Shows ~Myhousefeelslikerainforest50 a list of common Rheem Heating & Cooling problems)
~Myhousefeelslikerainforest50: "Technical support" was why I was trying to call.
~Myhousefeelslikerainforest50's review of Rheem Heating & Cooling customer service
GetHuman: So how would you sum up your experience for GetHuman's Rheem Heating & Cooling customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Myhousefeelslikerainforest50: Sent many msgs re $*K* new central AC doesnt work. * mos ltr they leave me msg, I call, wait ** min. NASTY woman wont let me talk, transfers to voice mail. Calling the news!!!
GetHuman: Let's quantify your experience contacting Rheem Heating & Cooling. On a scale of 1 to 5, how easy is it go get help on a Rheem Heating & Cooling problem?
~Myhousefeelslikerainforest50: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Myhousefeelslikerainforest50: I'd give them a four out of five on communication.
GetHuman: And what about Rheem Heating & Cooling's ability to quickly and effectively address your problem?
~Myhousefeelslikerainforest50: For that I would say five out of five.
GetHuman: And finally- any advice for other Rheem Heating & Cooling customers?
~Myhousefeelslikerainforest50: Call them early in the day or late. Don't forget any personal or account information you might need for Rheem Heating & Cooling to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Myhousefeelslikerainforest50 taken from his Rheem Heating & Cooling customer service problem that occurred on November 15th, 2017.