Rhode Island Division of Motor Vehicles (DMV/RMV): I needed a copy of my tittle, that I never rece...

A Rhode Island Division of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~michael122256 from November 4th, 2017

Background on ~michael122256's case

GetHuman: ~michael122256 - can you tell our other Rhode Island Division of Motor Vehicles (DMV/RMV) customers when your case took place?
~michael122256: Sure. It was evening, on October 25th.
GetHuman: Did you reach out to Rhode Island Division of Motor Vehicles (DMV/RMV), and if so, how?
~michael122256: I used the 401-462-4368 number I found for on the GetHuman Rhode Island Division of Motor Vehicles (DMV/RMV) customer phone number page I was on: Rhode Island Division of Motor Vehicles (DMV/RMV) Customer Service Phone Number
GetHuman: And which of these common Rhode Island Division of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~michael122256 a list of common Rhode Island Division of Motor Vehicles (DMV/RMV) problems)
~michael122256: "Complaint" was why I was trying to call.

~michael122256's review of Rhode Island Division of Motor Vehicles (DMV/RMV) customer service

GetHuman: So how would you sum up your experience for GetHuman's Rhode Island Division of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~michael122256: I needed a copy of my tittle, that I never received. The woman there her name is Gina, was very rude to me and other people. I never been treated that way from a state employee before. The state crys we need money but the DMV employees make it very difficult for people. We are at their mercy and they let you know about it. I wish someone would go in from the Governor's Office and see what really goes on. It is a nightmare. You could interview the people that are there.
GetHuman: Let's quantify your experience contacting Rhode Island Division of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a Rhode Island Division of Motor Vehicles (DMV/RMV) problem?
~michael122256: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~michael122256: I'd give them a four out of five on communication.
GetHuman: And what about Rhode Island Division of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~michael122256: For that I would say three out of five.
GetHuman: And finally- any advice for other Rhode Island Division of Motor Vehicles (DMV/RMV) customers?
~michael122256: Call them early in the day or late. Don't forget any personal or account information you might need for Rhode Island Division of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~michael122256 taken from his Rhode Island Division of Motor Vehicles (DMV/RMV) customer service problem that occurred on October 25th, 2017.

Rhode Island Division of Motor Vehicles (DMV/RMV)

5.00 of 5 stars | 38 reviews

~michael122256's Rhode Island Division of Motor Vehicles (DMV/RMV) Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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