Rhode Island Division of Motor Vehicles (DMV/RMV): They've made it impossible to get a person on t...

A Rhode Island Division of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~Frustrated from November 18th, 2017

Background on ~Frustrated's case

GetHuman: ~Frustrated - can you tell our other Rhode Island Division of Motor Vehicles (DMV/RMV) customers when your case took place?
~Frustrated: Yes. It was morning, on November 13th.
GetHuman: Did you reach out to Rhode Island Division of Motor Vehicles (DMV/RMV), and if so, how?
~Frustrated: I used the 401-462-4368 number I found for on the GetHuman Rhode Island Division of Motor Vehicles (DMV/RMV) customer phone number page I was on: Rhode Island Division of Motor Vehicles (DMV/RMV) Customer Service Phone Number
GetHuman: And which of these common Rhode Island Division of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~Frustrated a list of common Rhode Island Division of Motor Vehicles (DMV/RMV) problems)
~Frustrated: "Complaint" was why I was trying to call.

~Frustrated's review of Rhode Island Division of Motor Vehicles (DMV/RMV) customer service

GetHuman: So how would you sum up your experience for GetHuman's Rhode Island Division of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frustrated: They've made it impossible to get a person on the phone. I called multiple numbers listed for Cranston and never got out of the constant options to listen to pre-recorded info. I tried * other DMV offices and neither of them picked up the phone call.
GetHuman: Let's quantify your experience contacting Rhode Island Division of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a Rhode Island Division of Motor Vehicles (DMV/RMV) problem?
~Frustrated: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frustrated: I'd give them a five out of five on communication.
GetHuman: And what about Rhode Island Division of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~Frustrated: For that I would say five out of five.
GetHuman: And finally- any advice for other Rhode Island Division of Motor Vehicles (DMV/RMV) customers?
~Frustrated: Call them early in the day or late. Don't forget any personal or account information you might need for Rhode Island Division of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frustrated taken from his Rhode Island Division of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 13th, 2017.

Rhode Island Division of Motor Vehicles (DMV/RMV)

5.00 of 5 stars | 38 reviews

~Frustrated's Rhode Island Division of Motor Vehicles (DMV/RMV) Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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