Right Source RX: As thousands say all over the web, this pharmac...
A Right Source RX customer review by GetHuman user ~WrongSource from November 24th, 2017
Background on ~WrongSource's case
GetHuman: ~WrongSource - can you tell our other Right Source RX customers when your case took place?
~WrongSource: Sure. It was afternoon, on November 20th.
GetHuman: Did you reach out to Right Source RX, and if so, how?
GetHuman: And which of these common Right Source RX customer issues best describes the reason you wanted to talk to them?
(Shows ~WrongSource a list of common Right Source RX problems)
~WrongSource: "Make an order" was why I was trying to call.
~WrongSource's review of Right Source RX customer service
GetHuman: So how would you sum up your experience for GetHuman's Right Source RX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~WrongSource: As thousands say all over the web, this pharmacy is the worst of all. I've had constant problems with them for years. From their customer service reps to their pharmacy technicians, to their pharmacists, the incompetency, stupidity and screwups are endless. Because I had a refill on my pain medication I was unaware of, their lovely pharmacist voided the NEW prescription my doctor sent in. Doing this screwed up my ordering of the medication for weeks. Then, on Oct. *, the stupid new law regulating this "dangerous" drug by changing it from Sch.III to Sch.II requires only ** day supplies at a time. (Hydrocodone, which, by the way, pain researchers found **% of those taking it on a chronic basis had no addiction whatsoever).**Here are how many different answers I got from both regular agents and pharmacists:**** day supply can be faxed or written as they are mail order and the rules apply differently. * reps*pharmacists said.**** day supply can only be mailed in.**** day supply with
GetHuman: Let's quantify your experience contacting Right Source RX. On a scale of 1 to 5, how easy is it go get help on a Right Source RX problem?
~WrongSource: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~WrongSource: I'd give them a three out of five on communication.
GetHuman: And what about Right Source RX's ability to quickly and effectively address your problem?
~WrongSource: For that I would say four out of five.
GetHuman: And finally- any advice for other Right Source RX customers?
~WrongSource: Call them early in the day or late. Don't forget any personal or account information you might need for Right Source RX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~WrongSource taken from his Right Source RX customer service problem that occurred on November 20th, 2017.