Right Source RX: Best service, best prices. Excellent! YOUR LABL...
A Right Source RX customer review by GetHuman user ~Jerrilyn Dowdell from November 25th, 2017
Background on ~Jerrilyn Dowdell's case
GetHuman: ~Jerrilyn Dowdell - can you tell our other Right Source RX customers when your case took place?
~Jerrilyn Dowdell: Yup. It was evening, on November 15th.
GetHuman: Did you reach out to Right Source RX, and if so, how?
GetHuman: And which of these common Right Source RX customer issues best describes the reason you wanted to talk to them?
(Shows ~Jerrilyn Dowdell a list of common Right Source RX problems)
~Jerrilyn Dowdell: "Complaint" was why I was trying to call.
~Jerrilyn Dowdell's review of Right Source RX customer service
GetHuman: So how would you sum up your experience for GetHuman's Right Source RX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jerrilyn Dowdell: Best service, best prices. Excellent! YOUR LABLES STINK! CANNOT READ RX NUMBER--DISP NUMBER, *** NUMBER SHOULD BE LARGER. YOUR LABEL IS IMPOSSIBLE TO READ, FOR CUSTOMERS ** AND OLDER. WHAT ARE THINKING? HIRE A DESIGN PERSON TO REDESIGH YOUR LABEL. CHECK OUT WALLGREENS..CVS..USER FRIENDLY LABELS THAT WORK FOR SENIORS. YOUR LABEL IS INSULTING TO SENIORS AND EVERYBODY ELSE...FIX IT! J DOWDELL ***-***-****
GetHuman: Let's quantify your experience contacting Right Source RX. On a scale of 1 to 5, how easy is it go get help on a Right Source RX problem?
~Jerrilyn Dowdell: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jerrilyn Dowdell: I'd give them a one out of five on communication.
GetHuman: And what about Right Source RX's ability to quickly and effectively address your problem?
~Jerrilyn Dowdell: For that I would say four out of five.
GetHuman: And finally- any advice for other Right Source RX customers?
~Jerrilyn Dowdell: Call them early in the day or late. Don't forget any personal or account information you might need for Right Source RX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jerrilyn Dowdell taken from his Right Source RX customer service problem that occurred on November 15th, 2017.