Right Source RX: I believe they stole my credit card information...

A Right Source RX customer review by GetHuman user ~Willie The Artist from November 3rd, 2017

Background on ~Willie The Artist's case

GetHuman: ~Willie The Artist - can you tell our other Right Source RX customers when your case took place?
~Willie The Artist: Yup. It was evening, on October 25th.
GetHuman: Did you reach out to Right Source RX, and if so, how?
~Willie The Artist: I used the 800-379-0092 number I found for on the GetHuman Right Source RX customer phone number page I was on: Right Source RX Customer Service Phone Number
GetHuman: And which of these common Right Source RX customer issues best describes the reason you wanted to talk to them?
(Shows ~Willie The Artist a list of common Right Source RX problems)
~Willie The Artist: "Complaint" was why I was trying to call.

~Willie The Artist's review of Right Source RX customer service

GetHuman: So how would you sum up your experience for GetHuman's Right Source RX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Willie The Artist: I believe they stole my credit card information and used it for several web purchases because they were the only one I gave the card information to, finally visa shut the card off. Then they sent me prescriptions that I did not need, they said I ordered because I Transfered my RX from another pharmacy for other medications. Now they are not returning my phone calls. DO NOT USE THESE GUYS.!!! .
GetHuman: Let's quantify your experience contacting Right Source RX. On a scale of 1 to 5, how easy is it go get help on a Right Source RX problem?
~Willie The Artist: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Willie The Artist: I'd give them a three out of five on communication.
GetHuman: And what about Right Source RX's ability to quickly and effectively address your problem?
~Willie The Artist: For that I would say four out of five.
GetHuman: And finally- any advice for other Right Source RX customers?
~Willie The Artist: Call them early in the day or late. Don't forget any personal or account information you might need for Right Source RX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Willie The Artist taken from his Right Source RX customer service problem that occurred on October 25th, 2017.

Right Source RX

2.95 of 5 stars | 97 reviews

~Willie The Artist's Right Source RX Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Right Source RX, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Right Source RX in any way.

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