Right Source RX: RightSourceRx...can be great and can be the wor...
A Right Source RX customer review by GetHuman user ~OK SOURCE from November 25th, 2017
Background on ~OK SOURCE's case
GetHuman: ~OK SOURCE - can you tell our other Right Source RX customers when your case took place?
~OK SOURCE: Yes I can. It was late at night, on November 20th.
GetHuman: Did you reach out to Right Source RX, and if so, how?
GetHuman: And which of these common Right Source RX customer issues best describes the reason you wanted to talk to them?
(Shows ~OK SOURCE a list of common Right Source RX problems)
~OK SOURCE: "Overcharge/Strange charge" was why I was trying to call.
~OK SOURCE's review of Right Source RX customer service
GetHuman: So how would you sum up your experience for GetHuman's Right Source RX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~OK SOURCE: RightSourceRx...can be great and can be the worst. I have had excellent service but when something goes wrong...nothing works. They just don't know what to do. Give you incorrect info. don't seem concerned. They don't seem to understand the timely effort needed to solve the issue is now! Do not listen to customers' feed-back when taking an order. That is where my problems have been. So I receive incorrect meds and incorrect $$charges. After you work with this person nobody to work with to solve problem. Prices are good.
GetHuman: Let's quantify your experience contacting Right Source RX. On a scale of 1 to 5, how easy is it go get help on a Right Source RX problem?
~OK SOURCE: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~OK SOURCE: I'd give them a two out of five on communication.
GetHuman: And what about Right Source RX's ability to quickly and effectively address your problem?
~OK SOURCE: For that I would say one out of five.
GetHuman: And finally- any advice for other Right Source RX customers?
~OK SOURCE: Call them early in the day or late. Don't forget any personal or account information you might need for Right Source RX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~OK SOURCE taken from his Right Source RX customer service problem that occurred on November 20th, 2017.