Right Source RX: Terrible service from customer service .*Web si...
A Right Source RX customer review by GetHuman user ~jerry 10646 from November 19th, 2017
Background on ~jerry 10646's case
GetHuman: ~jerry 10646 - can you tell our other Right Source RX customers when your case took place?
~jerry 10646: Yeah. It was morning, on November 14th.
GetHuman: Did you reach out to Right Source RX, and if so, how?
GetHuman: And which of these common Right Source RX customer issues best describes the reason you wanted to talk to them?
(Shows ~jerry 10646 a list of common Right Source RX problems)
~jerry 10646: "Product information" was why I was trying to call.
~jerry 10646's review of Right Source RX customer service
GetHuman: So how would you sum up your experience for GetHuman's Right Source RX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jerry 10646: Terrible service from customer service .*Web site is even worse.. One minute it says your order is process, * minutes later it says your order has been received but not in process.. just plain uncaring and unknowledgeable customer representives
GetHuman: Let's quantify your experience contacting Right Source RX. On a scale of 1 to 5, how easy is it go get help on a Right Source RX problem?
~jerry 10646: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jerry 10646: I'd give them a five out of five on communication.
GetHuman: And what about Right Source RX's ability to quickly and effectively address your problem?
~jerry 10646: For that I would say one out of five.
GetHuman: And finally- any advice for other Right Source RX customers?
~jerry 10646: Call them early in the day or late. Don't forget any personal or account information you might need for Right Source RX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jerry 10646 taken from his Right Source RX customer service problem that occurred on November 14th, 2017.