Ritz-Carlton: interesting and very accommodating person tried...
A Ritz-Carlton customer review by GetHuman user ~baby from November 18th, 2017
Background on ~baby's case
GetHuman: ~baby - can you tell our other Ritz-Carlton customers when your case took place?
~baby: Sure. It was late at night, on November 14th.
GetHuman: Did you reach out to Ritz-Carlton, and if so, how?
GetHuman: And which of these common Ritz-Carlton customer issues best describes the reason you wanted to talk to them?
(Shows ~baby a list of common Ritz-Carlton problems)
~baby: "Overcharge/Strange charge" was why I was trying to call.
~baby's review of Ritz-Carlton customer service
GetHuman: So how would you sum up your experience for GetHuman's Ritz-Carlton customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~baby: interesting and very accommodating person tried her best for my question though i'm not looking for a perfect answer but at least my inquiry can be solved
GetHuman: Let's quantify your experience contacting Ritz-Carlton. On a scale of 1 to 5, how easy is it go get help on a Ritz-Carlton problem?
~baby: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~baby: I'd give them a one out of five on communication.
GetHuman: And what about Ritz-Carlton's ability to quickly and effectively address your problem?
~baby: For that I would say one out of five.
GetHuman: And finally- any advice for other Ritz-Carlton customers?
~baby: Call them early in the day or late. Don't forget any personal or account information you might need for Ritz-Carlton to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~baby taken from his Ritz-Carlton customer service problem that occurred on November 14th, 2017.
Ritz-Carlton
1.00 of 5 stars | 4 reviews
~baby's Ritz-Carlton Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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