Robert Shaw Industrial Products: I was unable to et through from my area code...
A Robert Shaw Industrial Products customer review by GetHuman user GetHuman-337979 from November 19th, 2017
Background on GetHuman-337979's case
GetHuman: GetHuman-337979 - can you tell our other Robert Shaw Industrial Products customers when your case took place?
GetHuman-337979: Yes. It was afternoon, on November 9th.
GetHuman: Did you reach out to Robert Shaw Industrial Products, and if so, how?
GetHuman: And which of these common Robert Shaw Industrial Products customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-337979 a list of common Robert Shaw Industrial Products problems)
GetHuman-337979: "Technical support" was why I was trying to call.
GetHuman-337979's review of Robert Shaw Industrial Products customer service
GetHuman: So how would you sum up your experience for GetHuman's Robert Shaw Industrial Products customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-337979: I was unable to et through from my area code *** in BC Canada. I need to be able to talk to or contact your company about the gas valve on my Regency fireplace part number ***-***. My 'phone number ****** ****
GetHuman: Let's quantify your experience contacting Robert Shaw Industrial Products. On a scale of 1 to 5, how easy is it go get help on a Robert Shaw Industrial Products problem?
GetHuman-337979: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-337979: I'd give them a four out of five on communication.
GetHuman: And what about Robert Shaw Industrial Products's ability to quickly and effectively address your problem?
GetHuman-337979: For that I would say three out of five.
GetHuman: And finally- any advice for other Robert Shaw Industrial Products customers?
GetHuman-337979: Call them early in the day or late. Don't forget any personal or account information you might need for Robert Shaw Industrial Products to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-337979 taken from his Robert Shaw Industrial Products customer service problem that occurred on November 9th, 2017.
Robert Shaw Industrial Products
1.00 of 5 stars | 1 reviews
GetHuman-337979's Robert Shaw Industrial Products Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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