Rockstar Games: Apartment won't load in gta and I can't get online
A Rockstar Games customer review by GetHuman user GetHuman-dare from December 1st, 2017
Background on GetHuman-dare's case
GetHuman: GetHuman-dare - can you tell our other Rockstar Games customers when your case took place?
GetHuman-dare: Yes. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Rockstar Games, and if so, how?
GetHuman: And which of these common Rockstar Games customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-dare a list of common Rockstar Games problems)
GetHuman-dare: "Refund a Charge" was why I was trying to contact.
GetHuman-dare's review of Rockstar Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Rockstar Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-dare: Apartment won't load in gta and I can't get online
GetHuman: Can you tell the rest of us a bit more from what happened on 11/23/17?
GetHuman-dare: Everytime I try to log in to gta I wait like ** min and it still dosent load also I can't get into my apartment it just loads as the building and that's it and I cant play online
GetHuman: Let's quantify your experience contacting Rockstar Games. On a scale of 1 to 5, how easy is it go get help on a Rockstar Games problem?
GetHuman-dare: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-dare: I'd give them a three out of five on communication.
GetHuman: And what about Rockstar Games's ability to quickly and effectively address your problem?
GetHuman-dare: For that I would say four out of five.
GetHuman: And finally- any advice for other Rockstar Games customers?
GetHuman-dare: Call them early in the day or late. Don't forget any personal or account information you might need for Rockstar Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-dare taken from his Rockstar Games customer service problem that occurred on November 23rd, 2017.