Rockstar Games: I've called them about my hijacked account, but...
A Rockstar Games customer review by GetHuman user ~Hungarian dude from November 27th, 2017
Background on ~Hungarian dude's case
GetHuman: ~Hungarian dude - can you tell our other Rockstar Games customers when your case took place?
~Hungarian dude: Yeah. It was morning, on November 23rd.
GetHuman: Did you reach out to Rockstar Games, and if so, how?
GetHuman: And which of these common Rockstar Games customer issues best describes the reason you wanted to talk to them?
(Shows ~Hungarian dude a list of common Rockstar Games problems)
~Hungarian dude: "Technical support" was why I was trying to contact.
~Hungarian dude's review of Rockstar Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Rockstar Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hungarian dude: I've called them about my hijacked account, but looks like and I've been told that there are houndreds of thickets about hijacked right now. They propably try to solve them all, just doing it slooowly. I'm at *th day right now and yes, timeframw said to be ** hours!...
GetHuman: Let's quantify your experience contacting Rockstar Games. On a scale of 1 to 5, how easy is it go get help on a Rockstar Games problem?
~Hungarian dude: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hungarian dude: I'd give them a five out of five on communication.
GetHuman: And what about Rockstar Games's ability to quickly and effectively address your problem?
~Hungarian dude: For that I would say five out of five.
GetHuman: And finally- any advice for other Rockstar Games customers?
~Hungarian dude: Call them early in the day or late. Don't forget any personal or account information you might need for Rockstar Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Hungarian dude taken from his Rockstar Games customer service problem that occurred on November 23rd, 2017.