Rockstar Games: They helped me really quick and gave me a full...
A Rockstar Games customer review by GetHuman user ~Elgam3r22 PSN from November 23rd, 2017
Background on ~Elgam3r22 PSN's case
GetHuman: ~Elgam3r22 PSN - can you tell our other Rockstar Games customers when your case took place?
~Elgam3r22 PSN: Yes I can. It was morning, on November 15th.
GetHuman: Did you reach out to Rockstar Games, and if so, how?
GetHuman: And which of these common Rockstar Games customer issues best describes the reason you wanted to talk to them?
(Shows ~Elgam3r22 PSN a list of common Rockstar Games problems)
~Elgam3r22 PSN: "In Game Problem" was why I was trying to contact.
~Elgam3r22 PSN's review of Rockstar Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Rockstar Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Elgam3r22 PSN: They helped me really quick and gave me a full refund of the money that was wasted aka my missing zentorno they got me the money back in * day later super quick
GetHuman: Let's quantify your experience contacting Rockstar Games. On a scale of 1 to 5, how easy is it go get help on a Rockstar Games problem?
~Elgam3r22 PSN: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Elgam3r22 PSN: I'd give them a two out of five on communication.
GetHuman: And what about Rockstar Games's ability to quickly and effectively address your problem?
~Elgam3r22 PSN: For that I would say three out of five.
GetHuman: And finally- any advice for other Rockstar Games customers?
~Elgam3r22 PSN: Call them early in the day or late. Don't forget any personal or account information you might need for Rockstar Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Elgam3r22 PSN taken from his Rockstar Games customer service problem that occurred on November 15th, 2017.