Rolling Stone Magazine: I was unable to access website given to pay onl...
A Rolling Stone Magazine customer review by GetHuman user ~cindy from November 14th, 2017
Background on ~cindy's case
GetHuman: ~cindy - can you tell our other Rolling Stone Magazine customers when your case took place?
~cindy: Yes I can. It was morning, on November 8th.
GetHuman: Did you reach out to Rolling Stone Magazine, and if so, how?
GetHuman: And which of these common Rolling Stone Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~cindy a list of common Rolling Stone Magazine problems)
~cindy: "None of those really matches why I wanted to call Rolling Stone Magazine that day." was why I was trying to call.
~cindy's review of Rolling Stone Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Rolling Stone Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cindy: I was unable to access website given to pay online to receive * free issues. My call was answered immediately, however without any bias, the service rep. had such a heavy Hispanic accent it was very difficult for me to understand her and she became surly and frustrated when I kept asking her to repeat things. We were both trying our best but communication was difficult.
GetHuman: Let's quantify your experience contacting Rolling Stone Magazine. On a scale of 1 to 5, how easy is it go get help on a Rolling Stone Magazine problem?
~cindy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cindy: I'd give them a five out of five on communication.
GetHuman: And what about Rolling Stone Magazine's ability to quickly and effectively address your problem?
~cindy: For that I would say four out of five.
GetHuman: And finally- any advice for other Rolling Stone Magazine customers?
~cindy: Call them early in the day or late. Don't forget any personal or account information you might need for Rolling Stone Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cindy taken from his Rolling Stone Magazine customer service problem that occurred on November 8th, 2017.