Ronzoni: Spoke to Dominique. Called to inquire about In...
A Ronzoni customer review by GetHuman user GetHuman-165874 from November 24th, 2017
Background on GetHuman-165874's case
GetHuman: GetHuman-165874 - can you tell our other Ronzoni customers when your case took place?
GetHuman-165874: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Ronzoni, and if so, how?
GetHuman: And which of these common Ronzoni customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-165874 a list of common Ronzoni problems)
GetHuman-165874: "Returns" was why I was trying to call.
GetHuman-165874's review of Ronzoni customer service
GetHuman: So how would you sum up your experience for GetHuman's Ronzoni customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-165874: Spoke to Dominique. Called to inquire about Indiv. packets of * min pastas. Was told these are no longer avail -- big mistake, they are excellent*convenient and perfect for single servings - the should be brought back !!!!!
GetHuman: Let's quantify your experience contacting Ronzoni. On a scale of 1 to 5, how easy is it go get help on a Ronzoni problem?
GetHuman-165874: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-165874: I'd give them a three out of five on communication.
GetHuman: And what about Ronzoni's ability to quickly and effectively address your problem?
GetHuman-165874: For that I would say five out of five.
GetHuman: And finally- any advice for other Ronzoni customers?
GetHuman-165874: Call them early in the day or late. Don't forget any personal or account information you might need for Ronzoni to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-165874 taken from his Ronzoni customer service problem that occurred on November 16th, 2017.
Ronzoni
5.00 of 5 stars | 3 reviews
GetHuman-165874's Ronzoni Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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