Royaldoulton.com: I tried this number at *:**PM ET and received a...
A Royaldoulton.com customer review by GetHuman user ~sclabguy from November 13th, 2017
Background on ~sclabguy's case
GetHuman: ~sclabguy - can you tell our other Royaldoulton.com customers when your case took place?
~sclabguy: Sure. It was morning, on November 11th.
GetHuman: Did you reach out to Royaldoulton.com, and if so, how?
GetHuman: And which of these common Royaldoulton.com customer issues best describes the reason you wanted to talk to them?
(Shows ~sclabguy a list of common Royaldoulton.com problems)
~sclabguy: "Track order" was why I was trying to call.
~sclabguy's review of Royaldoulton.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Royaldoulton.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sclabguy: I tried this number at *:**PM ET and received an automated response to call back during the next business day. The website indicates that their business hours are Monday-Friday *AM-*PM ET.
GetHuman: Let's quantify your experience contacting Royaldoulton.com. On a scale of 1 to 5, how easy is it go get help on a Royaldoulton.com problem?
~sclabguy: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sclabguy: I'd give them a one out of five on communication.
GetHuman: And what about Royaldoulton.com's ability to quickly and effectively address your problem?
~sclabguy: For that I would say two out of five.
GetHuman: And finally- any advice for other Royaldoulton.com customers?
~sclabguy: Call them early in the day or late. Don't forget any personal or account information you might need for Royaldoulton.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sclabguy taken from his Royaldoulton.com customer service problem that occurred on November 11th, 2017.
Royaldoulton.com
1.00 of 5 stars | 1 reviews
~sclabguy's Royaldoulton.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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