Rue La La: Their email unsubscribe link is useless, but a...
A Rue La La customer review by GetHuman user GetHuman-317808 from November 11th, 2017
Background on GetHuman-317808's case
GetHuman: GetHuman-317808 - can you tell our other Rue La La customers when your case took place?
GetHuman-317808: Yup. It was morning, on November 9th.
GetHuman: Did you reach out to Rue La La, and if so, how?
GetHuman: And which of these common Rue La La customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-317808 a list of common Rue La La problems)
GetHuman-317808: "Warranty claim" was why I was trying to call.
GetHuman-317808's review of Rue La La customer service
GetHuman: So how would you sum up your experience for GetHuman's Rue La La customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-317808: Their email unsubscribe link is useless, but a phone call to their "concierge" appears to have put a stop to the unwanted emails, finally.
GetHuman: Let's quantify your experience contacting Rue La La. On a scale of 1 to 5, how easy is it go get help on a Rue La La problem?
GetHuman-317808: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-317808: I'd give them a one out of five on communication.
GetHuman: And what about Rue La La's ability to quickly and effectively address your problem?
GetHuman-317808: For that I would say two out of five.
GetHuman: And finally- any advice for other Rue La La customers?
GetHuman-317808: Call them early in the day or late. Don't forget any personal or account information you might need for Rue La La to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-317808 taken from his Rue La La customer service problem that occurred on November 9th, 2017.