Runners World Magazine: don't enjoy recent changes to runner's world mag
A Runners World Magazine customer review by GetHuman user GetHuman-gbaber from November 30th, 2017
Background on GetHuman-gbaber's case
GetHuman: GetHuman-gbaber - can you tell our other Runners World Magazine customers when your case took place?
GetHuman-gbaber: Yup. It was middle of the night, on November 29th.
GetHuman: Did you reach out to Runners World Magazine, and if so, how?
GetHuman: And which of these common Runners World Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-gbaber a list of common Runners World Magazine problems)
GetHuman-gbaber: "None of those really matches why I wanted to call Runners World Magazine that day." was why I was trying to call.
GetHuman-gbaber's review of Runners World Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Runners World Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-gbaber: don't enjoy recent changes to runner's world mag
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-gbaber: Your Oct edition dropped the normal feature articles also you dropped Mark Parent several months ago (which I really enjoyed). I have subscibed to your mag for many years, and particularly enjoyed your not-so-technical articles, like Mark's work.Your eat better run faster stuff is ok but does not change much from one edition to another. Will I renew my subscription????
GetHuman: Let's quantify your experience contacting Runners World Magazine. On a scale of 1 to 5, how easy is it go get help on a Runners World Magazine problem?
GetHuman-gbaber: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-gbaber: I'd give them a two out of five on communication.
GetHuman: And what about Runners World Magazine's ability to quickly and effectively address your problem?
GetHuman-gbaber: For that I would say one out of five.
GetHuman: And finally- any advice for other Runners World Magazine customers?
GetHuman-gbaber: Call them early in the day or late. Don't forget any personal or account information you might need for Runners World Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-gbaber taken from his Runners World Magazine customer service problem that occurred on November 29th, 2017.
Runners World Magazine
1.00 of 5 stars | 6 reviews
GetHuman-gbaber's Runners World Magazine Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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