Running Times Magazine: This company has been dipping into my checking...

A Running Times Magazine customer review by GetHuman user ~disgustedconsumer from November 17th, 2017

Background on ~disgustedconsumer's case

GetHuman: ~disgustedconsumer - can you tell our other Running Times Magazine customers when your case took place?
~disgustedconsumer: Yeah. It was evening, on November 12th.
GetHuman: Did you reach out to Running Times Magazine, and if so, how?
~disgustedconsumer: I used the 800-666-2828 number I found for on the GetHuman Running Times Magazine customer phone number page I was on: Running Times Magazine Customer Service Phone Number
GetHuman: And which of these common Running Times Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~disgustedconsumer a list of common Running Times Magazine problems)
~disgustedconsumer: "None of those really matches why I wanted to call Running Times Magazine that day." was why I was trying to call.

~disgustedconsumer's review of Running Times Magazine customer service

GetHuman: So how would you sum up your experience for GetHuman's Running Times Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disgustedconsumer: This company has been dipping into my checking acct. without my authorization! And I cannot get a "live" human being to discuss it with
GetHuman: Let's quantify your experience contacting Running Times Magazine. On a scale of 1 to 5, how easy is it go get help on a Running Times Magazine problem?
~disgustedconsumer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disgustedconsumer: I'd give them a one out of five on communication.
GetHuman: And what about Running Times Magazine's ability to quickly and effectively address your problem?
~disgustedconsumer: For that I would say one out of five.
GetHuman: And finally- any advice for other Running Times Magazine customers?
~disgustedconsumer: Call them early in the day or late. Don't forget any personal or account information you might need for Running Times Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disgustedconsumer taken from his Running Times Magazine customer service problem that occurred on November 12th, 2017.

Running Times Magazine

1.00 of 5 stars | 1 reviews

~disgustedconsumer's Running Times Magazine Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Running Times Magazine, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Running Times Magazine in any way.

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