SD Truck Springs: First off, to the idiot above, most places are...

A SD Truck Springs customer review by GetHuman user ~Happy Customer from November 21st, 2017

Background on ~Happy Customer's case

GetHuman: ~Happy Customer - can you tell our other SD Truck Springs customers when your case took place?
~Happy Customer: Yes I can. It was middle of the night, on November 20th.
GetHuman: Did you reach out to SD Truck Springs, and if so, how?
~Happy Customer: I used the 877-774-6473 number I found for on the GetHuman SD Truck Springs customer phone number page I was on: SD Truck Springs Customer Service Phone Number
GetHuman: And which of these common SD Truck Springs customer issues best describes the reason you wanted to talk to them?
(Shows ~Happy Customer a list of common SD Truck Springs problems)
~Happy Customer: "None of those really matches why I wanted to call SD Truck Springs that day." was why I was trying to call.

~Happy Customer's review of SD Truck Springs customer service

GetHuman: So how would you sum up your experience for GetHuman's SD Truck Springs customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Happy Customer: First off, to the idiot above, most places are not open on Sunday, some people spend time with their families. I called them, got a person on the phone in three minutes which is reasonable for a company of this size, they are not small. They knew exactly what I needed, did not shove products down my throat, had the lowest price and I got it in less than * days. Oh yea, ALL AMERICAN staff... that's what im talking about.
GetHuman: Let's quantify your experience contacting SD Truck Springs. On a scale of 1 to 5, how easy is it go get help on a SD Truck Springs problem?
~Happy Customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Happy Customer: I'd give them a three out of five on communication.
GetHuman: And what about SD Truck Springs's ability to quickly and effectively address your problem?
~Happy Customer: For that I would say two out of five.
GetHuman: And finally- any advice for other SD Truck Springs customers?
~Happy Customer: Call them early in the day or late. Don't forget any personal or account information you might need for SD Truck Springs to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Happy Customer taken from his SD Truck Springs customer service problem that occurred on November 20th, 2017.

SD Truck Springs

1.00 of 5 stars | 9 reviews

~Happy Customer's SD Truck Springs Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like SD Truck Springs, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with SD Truck Springs in any way.

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