SDN Delivery - Superior Delivery Network: talked to Kathy, she helped me as best she coul...

A SDN Delivery - Superior Delivery Network customer review by GetHuman user ~Justamom12 from November 23rd, 2017

Background on ~Justamom12's case

GetHuman: ~Justamom12 - can you tell our other SDN Delivery - Superior Delivery Network customers when your case took place?
~Justamom12: Yup. It was middle of the night, on November 18th.
GetHuman: Did you reach out to SDN Delivery - Superior Delivery Network, and if so, how?
~Justamom12: I used the 877-547-1736 number I found for on the GetHuman SDN Delivery - Superior Delivery Network customer phone number page I was on: SDN Delivery - Superior Delivery Network Customer Service Phone Number
GetHuman: And which of these common SDN Delivery - Superior Delivery Network customer issues best describes the reason you wanted to talk to them?
(Shows ~Justamom12 a list of common SDN Delivery - Superior Delivery Network problems)
~Justamom12: "Overcharge/Strange charge" was why I was trying to call.

~Justamom12's review of SDN Delivery - Superior Delivery Network customer service

GetHuman: So how would you sum up your experience for GetHuman's SDN Delivery - Superior Delivery Network customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Justamom12: talked to Kathy, she helped me as best she could informed me my pkg had an attempted delivery at *:**AM ON THE **TH AND THEY RETURNED IT TO TERMINAL AS UN DELIVERABLE!!! *:** on a Saturday morning is not a good day nor TIME tro deliver a pkg. I have not had problems with SDN before, but I am not happy about this. I still haven't received pkg Kathy said it should be delivered by UPS in a couple of days. I am NOT happy. Can someone tell me when I will receive my pkg???? Thank you.
GetHuman: Let's quantify your experience contacting SDN Delivery - Superior Delivery Network. On a scale of 1 to 5, how easy is it go get help on a SDN Delivery - Superior Delivery Network problem?
~Justamom12: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Justamom12: I'd give them a four out of five on communication.
GetHuman: And what about SDN Delivery - Superior Delivery Network's ability to quickly and effectively address your problem?
~Justamom12: For that I would say five out of five.
GetHuman: And finally- any advice for other SDN Delivery - Superior Delivery Network customers?
~Justamom12: Call them early in the day or late. Don't forget any personal or account information you might need for SDN Delivery - Superior Delivery Network to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Justamom12 taken from his SDN Delivery - Superior Delivery Network customer service problem that occurred on November 18th, 2017.

SDN Delivery - Superior Delivery Network

4.00 of 5 stars | 5 reviews

~Justamom12's SDN Delivery - Superior Delivery Network Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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