SEO.com: Every time I call for support my marketing mana...

A SEO.com customer review by GetHuman user ~Morrison from November 22nd, 2017

Background on ~Morrison's case

GetHuman: ~Morrison - can you tell our other SEO.com customers when your case took place?
~Morrison: Yes I can. It was evening, on November 19th.
GetHuman: Did you reach out to SEO.com, and if so, how?
~Morrison: I used the 800-351-9081 number I found for on the GetHuman SEO.com customer phone number page I was on: SEO.com Customer Service Phone Number
GetHuman: And which of these common SEO.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Morrison a list of common SEO.com problems)
~Morrison: "Overcharge/Strange charge" was why I was trying to call.

~Morrison's review of SEO.com customer service

GetHuman: So how would you sum up your experience for GetHuman's SEO.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Morrison: Every time I call for support my marketing manager is available and provides the information I need. SEO.com has really helped my business get found.
GetHuman: Let's quantify your experience contacting SEO.com. On a scale of 1 to 5, how easy is it go get help on a SEO.com problem?
~Morrison: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Morrison: I'd give them a five out of five on communication.
GetHuman: And what about SEO.com's ability to quickly and effectively address your problem?
~Morrison: For that I would say four out of five.
GetHuman: And finally- any advice for other SEO.com customers?
~Morrison: Call them early in the day or late. Don't forget any personal or account information you might need for SEO.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Morrison taken from his SEO.com customer service problem that occurred on November 19th, 2017.

SEO.com

5.00 of 5 stars | 3 reviews

~Morrison's SEO.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like SEO.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with SEO.com in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!