SafeLink Wireless: I am trying to call to tell someone about my ph...
A SafeLink Wireless customer review by GetHuman user ~amanda grainger from November 19th, 2017
Background on ~amanda grainger's case
GetHuman: ~amanda grainger - can you tell our other SafeLink Wireless customers when your case took place?
~amanda grainger: Yes I can. It was late at night, on November 15th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~amanda grainger a list of common SafeLink Wireless problems)
~amanda grainger: "Device Support" was why I was trying to call.
~amanda grainger's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~amanda grainger: I am trying to call to tell someone about my phone I cant see the scane and hear the text or hear someone calling me
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~amanda grainger: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~amanda grainger: I'd give them a three out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~amanda grainger: For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~amanda grainger: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~amanda grainger taken from his SafeLink Wireless customer service problem that occurred on November 15th, 2017.