SafeLink Wireless: I called * different numbers. Not one of them c...
A SafeLink Wireless customer review by GetHuman user ~Ticked off from November 24th, 2017
Background on ~Ticked off's case
GetHuman: ~Ticked off - can you tell our other SafeLink Wireless customers when your case took place?
~Ticked off: Yes I can. It was late at night, on November 14th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Ticked off a list of common SafeLink Wireless problems)
~Ticked off: "Lost phone" was why I was trying to call.
~Ticked off's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ticked off: I called * different numbers. Not one of them connected me with a real person. Who runs this clown show? A friend lost his phone. I tried to call for him but could get no real person. Put real people on the phone.
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~Ticked off: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ticked off: I'd give them a five out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~Ticked off: For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~Ticked off: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ticked off taken from his SafeLink Wireless customer service problem that occurred on November 14th, 2017.