SafeLink Wireless: I can't charge my phone the charger plug will n...
A SafeLink Wireless customer review by GetHuman user ~bobby duthridge from November 17th, 2017
Background on ~bobby duthridge's case
GetHuman: ~bobby duthridge - can you tell our other SafeLink Wireless customers when your case took place?
~bobby duthridge: Yup. It was late at night, on November 10th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~bobby duthridge a list of common SafeLink Wireless problems)
~bobby duthridge: "Lost phone" was why I was trying to call.
~bobby duthridge's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bobby duthridge: I can't charge my phone the charger plug will not stay in where the charger plug drops back out of the phone *I need a nother phone.
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~bobby duthridge: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bobby duthridge: I'd give them a three out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~bobby duthridge: For that I would say four out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~bobby duthridge: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bobby duthridge taken from his SafeLink Wireless customer service problem that occurred on November 10th, 2017.