SafeLink Wireless: I have called for the last *months about my rep...
A SafeLink Wireless customer review by GetHuman user ~laura johnson from November 24th, 2017
Background on ~laura johnson's case
GetHuman: ~laura johnson - can you tell our other SafeLink Wireless customers when your case took place?
~laura johnson: Yes. It was evening, on November 17th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~laura johnson a list of common SafeLink Wireless problems)
~laura johnson: "Overcharge/Strange charge" was why I was trying to call.
~laura johnson's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~laura johnson: I have called for the last *months about my replacement phone and still haven't received it! Again they just told me I have to wait another *-** days. This is very very pport service. I should be shipped my phone express for your mistakes and the *** mind. That is my only source of contact. Please email me back at *****@***.com ASAP.
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~laura johnson: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~laura johnson: I'd give them a two out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~laura johnson: For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~laura johnson: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~laura johnson taken from his SafeLink Wireless customer service problem that occurred on November 17th, 2017.