SafeLink Wireless: I'm a conservative and would do AWAY with ALL s...
A SafeLink Wireless customer review by GetHuman user ~GordonWayneWatts from November 14th, 2017
Background on ~GordonWayneWatts's case
GetHuman: ~GordonWayneWatts - can you tell our other SafeLink Wireless customers when your case took place?
~GordonWayneWatts: Yeah. It was morning, on November 13th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~GordonWayneWatts a list of common SafeLink Wireless problems)
~GordonWayneWatts: "Lower my bill" was why I was trying to call.
~GordonWayneWatts's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~GordonWayneWatts: I'm a conservative and would do AWAY with ALL such welfare phones like SafeLink (and corporate welfare to CEO's, excesses in military budget, etc.), but I'm so poor that I must have this CRAPPY service! EVERY month, I must manually add minutes with customer service, and this last time, they changed my plan to International, which has less minutes -and also the phone shut down & had to be rebooted - and when they finally got the minutes added, it was **, not the *** roll-over plan. Then, they (safe-link: ***-***-****) gave me THIS number (***-***-****) to fix the problem with the plans, as they couldn't. LOL - And, is there any wonder that we conservatives want the government OUT of anything like this? They rob our tax DOLLAR$ and then give us crappy service on a continual basis - I feel sorry for the poor customer service reps who have to put up with me. SHUT this down, and use the money elsewhere, and that *might* help the poor to middle-class' economy. The reps are apparently from th
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~GordonWayneWatts: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~GordonWayneWatts: I'd give them a four out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~GordonWayneWatts: For that I would say three out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~GordonWayneWatts: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~GordonWayneWatts taken from his SafeLink Wireless customer service problem that occurred on November 13th, 2017.