SafeLink Wireless: I was given numbers and when reaching them, was...
A SafeLink Wireless customer review by GetHuman user ~viv tucci from November 21st, 2017
Background on ~viv tucci's case
GetHuman: ~viv tucci - can you tell our other SafeLink Wireless customers when your case took place?
~viv tucci: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~viv tucci a list of common SafeLink Wireless problems)
~viv tucci: "Technical Support" was why I was trying to call.
~viv tucci's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~viv tucci: I was given numbers and when reaching them, was referred to another number, and when reaching them, was referred to original number that referred me in the *st place. Are you confused? Well sure as **** am confused? So, apparently, were the people I was reaching. I'm about to try another number, but not confident that I'll be helped at that number either.
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~viv tucci: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~viv tucci: I'd give them a five out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~viv tucci: For that I would say two out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~viv tucci: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~viv tucci taken from his SafeLink Wireless customer service problem that occurred on November 16th, 2017.