SafeLink Wireless: The employee went through the whole process of...
A SafeLink Wireless customer review by GetHuman user ~they could do better from November 16th, 2017
Background on ~they could do better's case
GetHuman: ~they could do better - can you tell our other SafeLink Wireless customers when your case took place?
~they could do better: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~they could do better a list of common SafeLink Wireless problems)
~they could do better: "Cancel service" was why I was trying to call.
~they could do better's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~they could do better: The employee went through the whole process of signing me up and then told me that I was better off to do it on line.
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~they could do better: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~they could do better: I'd give them a four out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~they could do better: For that I would say five out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~they could do better: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~they could do better taken from his SafeLink Wireless customer service problem that occurred on November 14th, 2017.