SafeLink Wireless: The telephone * you had provided they always sa...
A SafeLink Wireless customer review by GetHuman user ~Shaikh Ahmed from November 12th, 2017
Background on ~Shaikh Ahmed's case
GetHuman: ~Shaikh Ahmed - can you tell our other SafeLink Wireless customers when your case took place?
~Shaikh Ahmed: Sure. It was afternoon, on November 7th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Shaikh Ahmed a list of common SafeLink Wireless problems)
~Shaikh Ahmed: "Update account information" was why I was trying to call.
~Shaikh Ahmed's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Shaikh Ahmed: The telephone * you had provided they always says that this time they do not have a person to provide you with the servic call us next time.
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~Shaikh Ahmed: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Shaikh Ahmed: I'd give them a four out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~Shaikh Ahmed: For that I would say five out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~Shaikh Ahmed: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Shaikh Ahmed taken from his SafeLink Wireless customer service problem that occurred on November 7th, 2017.