SafeLink Wireless: Well I way trying to get a replacement cell pho...
A SafeLink Wireless customer review by GetHuman user ~LaJayna Michele Berry from November 26th, 2017
Background on ~LaJayna Michele Berry's case
GetHuman: ~LaJayna Michele Berry - can you tell our other SafeLink Wireless customers when your case took place?
~LaJayna Michele Berry: Yup. It was evening, on November 23rd.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~LaJayna Michele Berry a list of common SafeLink Wireless problems)
~LaJayna Michele Berry: "Complaint" was why I was trying to call.
~LaJayna Michele Berry's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LaJayna Michele Berry: Well I way trying to get a replacement cell phone because mine became broken in the ambulance on your way to the hospital
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~LaJayna Michele Berry: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LaJayna Michele Berry: I'd give them a five out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~LaJayna Michele Berry: For that I would say two out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~LaJayna Michele Berry: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LaJayna Michele Berry taken from his SafeLink Wireless customer service problem that occurred on November 23rd, 2017.