SafeLink Wireless: When I regested for safelink, I was suppose to...
A SafeLink Wireless customer review by GetHuman user ~Linda Montesa from November 14th, 2017
Background on ~Linda Montesa 's case
GetHuman: ~Linda Montesa - can you tell our other SafeLink Wireless customers when your case took place?
~Linda Montesa : Yes I can. It was morning, on November 12th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Linda Montesa a list of common SafeLink Wireless problems)
~Linda Montesa : "Check Application Status" was why I was trying to call.
~Linda Montesa 's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Linda Montesa : When I regested for safelink, I was suppose to get *** free roll over minutes per month. I have never received my full roll over minutes, and I have been on the program for over a year
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~Linda Montesa : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Linda Montesa : I'd give them a one out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~Linda Montesa : For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~Linda Montesa : Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Linda Montesa taken from his SafeLink Wireless customer service problem that occurred on November 12th, 2017.