SafeLink Wireless: couldn't get a human. but once I did tech suppo...
A SafeLink Wireless customer review by GetHuman user ~dawn jones from November 23rd, 2017
Background on ~dawn jones's case
GetHuman: ~dawn jones - can you tell our other SafeLink Wireless customers when your case took place?
~dawn jones: Sure. It was late at night, on November 20th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~dawn jones a list of common SafeLink Wireless problems)
~dawn jones: "Lost phone" was why I was trying to call.
~dawn jones's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dawn jones: couldn't get a human. but once I did tech support was awesome.
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~dawn jones: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dawn jones: I'd give them a three out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~dawn jones: For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~dawn jones: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dawn jones taken from his SafeLink Wireless customer service problem that occurred on November 20th, 2017.