SafeLink Wireless: I was constantly ask the same questions over an...
A SafeLink Wireless customer review by GetHuman user ~pissed off from November 27th, 2017
Background on ~pissed off's case
GetHuman: ~pissed off - can you tell our other SafeLink Wireless customers when your case took place?
~pissed off: Yeah. It was morning, on November 25th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed off a list of common SafeLink Wireless problems)
~pissed off: "Technical Support" was why I was trying to call.
~pissed off's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed off: I was constantly ask the same questions over and over. Never got a chance to speak with a real person. I feel like my information was taken in false ways of using it for something else. This needs to be reports to BBB for investigation.
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~pissed off: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed off: I'd give them a three out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~pissed off: For that I would say four out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~pissed off: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed off taken from his SafeLink Wireless customer service problem that occurred on November 25th, 2017.