Sage (UK): This review is about Sage Telecom, which includ...
A Sage (UK) customer review by GetHuman user ~everycaller from November 9th, 2017
Background on ~everycaller's case
GetHuman: ~everycaller - can you tell our other Sage (UK) customers when your case took place?
~everycaller: Yes. It was late at night, on November 7th.
GetHuman: Did you reach out to Sage (UK), and if so, how?
GetHuman: And which of these common Sage (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~everycaller a list of common Sage (UK) problems)
~everycaller: "Track order" was why I was trying to call.
~everycaller's review of Sage (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Sage (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~everycaller: This review is about Sage Telecom, which includes local and long-distance phone service and cheap, slow dial-up Internet.**I get annoying offshore telemarketer calls, despite being on state and federal no-call lists. Sage can't help by blocking because they only block local calls. No help.*Their "high speed Internet" is **-**k bps, even with a new computer and **k modem.**Calls I haven't made appear on my bill. They say, "Don't worry. They're included in your *** free ld mins. a month." I want to know who's using my number to call Jamaica. They have no idea and don't care.
GetHuman: Let's quantify your experience contacting Sage (UK). On a scale of 1 to 5, how easy is it go get help on a Sage (UK) problem?
~everycaller: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~everycaller: I'd give them a one out of five on communication.
GetHuman: And what about Sage (UK)'s ability to quickly and effectively address your problem?
~everycaller: For that I would say four out of five.
GetHuman: And finally- any advice for other Sage (UK) customers?
~everycaller: Call them early in the day or late. Don't forget any personal or account information you might need for Sage (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~everycaller taken from his Sage (UK) customer service problem that occurred on November 7th, 2017.
Sage (UK)
1.00 of 5 stars | 7 reviews
~everycaller's Sage (UK) Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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