Salt River Project - Electric: Mpower is a ripoff and customer service lies ab...

A Salt River Project - Electric customer review by GetHuman user ~Pissed from October 31st, 2017

Background on ~Pissed's case

GetHuman: ~Pissed - can you tell our other Salt River Project - Electric customers when your case took place?
~Pissed: Yeah. It was evening, on October 26th.
GetHuman: Did you reach out to Salt River Project - Electric, and if so, how?
~Pissed: I used the 602-236-8888 number I found for on the GetHuman Salt River Project - Electric customer phone number page I was on: Salt River Project - Electric Customer Service Phone Number
GetHuman: And which of these common Salt River Project - Electric customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed a list of common Salt River Project - Electric problems)
~Pissed: "Lower my bill" was why I was trying to call.

~Pissed's review of Salt River Project - Electric customer service

GetHuman: So how would you sum up your experience for GetHuman's Salt River Project - Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed: Mpower is a ripoff and customer service lies about everything. I would NOT recommend this service to anyone. They are pining what my roommate owed on his balance to my account and told me if I dont pay it they will send ME to collections.
GetHuman: Let's quantify your experience contacting Salt River Project - Electric. On a scale of 1 to 5, how easy is it go get help on a Salt River Project - Electric problem?
~Pissed: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed: I'd give them a four out of five on communication.
GetHuman: And what about Salt River Project - Electric's ability to quickly and effectively address your problem?
~Pissed: For that I would say three out of five.
GetHuman: And finally- any advice for other Salt River Project - Electric customers?
~Pissed: Call them early in the day or late. Don't forget any personal or account information you might need for Salt River Project - Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed taken from his Salt River Project - Electric customer service problem that occurred on October 26th, 2017.

Salt River Project - Electric

5.00 of 5 stars | 10 reviews

~Pissed's Salt River Project - Electric Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Salt River Project - Electric, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Salt River Project - Electric in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!