Salt River Project - Electric: Mpower is a ripoff and customer service lies ab...
A Salt River Project - Electric customer review by GetHuman user ~Pissed from October 31st, 2017
Background on ~Pissed's case
GetHuman: ~Pissed - can you tell our other Salt River Project - Electric customers when your case took place?
~Pissed: Yeah. It was evening, on October 26th.
GetHuman: Did you reach out to Salt River Project - Electric, and if so, how?
GetHuman: And which of these common Salt River Project - Electric customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed a list of common Salt River Project - Electric problems)
~Pissed: "Lower my bill" was why I was trying to call.
~Pissed's review of Salt River Project - Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's Salt River Project - Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed: Mpower is a ripoff and customer service lies about everything. I would NOT recommend this service to anyone. They are pining what my roommate owed on his balance to my account and told me if I dont pay it they will send ME to collections.
GetHuman: Let's quantify your experience contacting Salt River Project - Electric. On a scale of 1 to 5, how easy is it go get help on a Salt River Project - Electric problem?
~Pissed: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed: I'd give them a four out of five on communication.
GetHuman: And what about Salt River Project - Electric's ability to quickly and effectively address your problem?
~Pissed: For that I would say three out of five.
GetHuman: And finally- any advice for other Salt River Project - Electric customers?
~Pissed: Call them early in the day or late. Don't forget any personal or account information you might need for Salt River Project - Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed taken from his Salt River Project - Electric customer service problem that occurred on October 26th, 2017.
Salt River Project - Electric
5.00 of 5 stars | 10 reviews
~Pissed's Salt River Project - Electric Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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