San Francisco International Airport: Wife arrived on delayed flight AA*****, no one...

A San Francisco International Airport customer review by GetHuman user ~DEE from November 20th, 2017

Background on ~DEE's case

GetHuman: ~DEE - can you tell our other San Francisco International Airport customers when your case took place?
~DEE: Yup. It was morning, on November 15th.
GetHuman: Did you reach out to San Francisco International Airport, and if so, how?
~DEE: I used the 800-435-9736 number I found for on the GetHuman San Francisco International Airport customer phone number page I was on: San Francisco International Airport Customer Service Phone Number
GetHuman: And which of these common San Francisco International Airport customer issues best describes the reason you wanted to talk to them?
(Shows ~DEE a list of common San Francisco International Airport problems)
~DEE: "Cancel booking" was why I was trying to call.

~DEE's review of San Francisco International Airport customer service

GetHuman: So how would you sum up your experience for GetHuman's San Francisco International Airport customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DEE: Wife arrived on delayed flight AA*****, no one on dsuty to help, unable to page party in airport, remarkable NO service!
GetHuman: Let's quantify your experience contacting San Francisco International Airport. On a scale of 1 to 5, how easy is it go get help on a San Francisco International Airport problem?
~DEE: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DEE: I'd give them a five out of five on communication.
GetHuman: And what about San Francisco International Airport's ability to quickly and effectively address your problem?
~DEE: For that I would say four out of five.
GetHuman: And finally- any advice for other San Francisco International Airport customers?
~DEE: Call them early in the day or late. Don't forget any personal or account information you might need for San Francisco International Airport to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DEE taken from his San Francisco International Airport customer service problem that occurred on November 15th, 2017.

San Francisco International Airport

4.25 of 5 stars | 32 reviews

~DEE's San Francisco International Airport Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars

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